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Retail Price Not Suggested For Placeholder Items Created Via IP (Doc ID 3028290.1)

Last updated on JUNE 12, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 24.0 to 24.0 [Release 24.0]
Information in this document applies to any platform.

Symptoms

When Placeholder Items are created in IP, in MFCS there are a few steps that need to be taken (download items from staging, update file, upload file in merch).
When doing this process, the Item gets created in MFCS side. When opening the Item, you'll notice that the Retail Price Zone screen is already with a green check, with price as 0 and no markup is presented based on Initial Price Zone Definition - RPCS.
So,
1) Retail by Zone screen shouldn't have a green check.
2) We should view the markup as per Initial Price Zone Definition (RPCS)
3) Retail Price should be suggested based on cost and point 2


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Create placeholder item in IP (101250068)
1a) Get an item number to use - for that use the Merch REST service Reserve item Numbers (/services/item/itemNumbers/reserve);
1b) Use the Merch REST service Create Placeholder Items (/services/item/placeholderItems/create) to post the Item to Merch STG

2) Go to Download Items from Staging and download template
3) Modify file in order to upload it in Merchandising and create item in MFCS side (action = Update, Cost Zone Group = 1000, and remove details from tab Item_Suppliers)
4) Upload Items from File
5) Check notification
6) Go to Item Search and search for the Item
7) Note that in More Action Retail by Zone screen is already green (without the user opening it)
(even Supplier info needs to be filled 1st before entering the screen)
(Info added to be able to proceed)
8) When entering in Retail…price is 0….and no Markup linked with department is assigned…
9) Markup should consider the setup on Initial Price Zone Definition, in RPCS
10) Retail Price should be suggested based on markup and on cost entered on Supplier screen…and it’s not

Cause

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In this Document
Symptoms
Cause
Solution
References


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