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Smart View Usage Causing Excel Crashes (Doc ID 3029493.1)

Last updated on JUNE 17, 2024

Applies to:

Essbase for OCI Marketplace - Version 21.4.0.0.1 Marketplace and later
Information in this document applies to any platform.

Symptoms

Smart View usage causing Excel crashing intermittently. Users who are encountering this issue are on Smart View version 23.100

They are also retrieving large data sets.

Users are encountering this issue are trying to do the following:
1. Trying to switch between different Excel worksheets/workbooks with Smart View connections to different EPM Planning Pods (including Free Form Apps).
2. Trying to switch between different Excel worksheets/workbooks with connections to Essbase Marketplace 21.3 Applications and different EPM Planning Pods (including Free Form Apps).

Cause

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In this Document
Symptoms
Cause
Solution
References


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