In an Outbound message, the date is evaluated as "01/01/00" instead of the actual scheduled date
(Doc ID 3029500.1)
Last updated on JUNE 23, 2024
Applies to:
Oracle Fusion Cloud Field Service - Version 24.B.06 and laterInformation in this document applies to any platform.
Symptoms
On : 24.B.06 version, Configuration
ACTUAL BEHAVIOR
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In a message scenario, the date is evaluated as "01/01/00" instead of the actual scheduled date.
EXPECTED BEHAVIOR
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We expect a valid date in the message.
STEPS
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The issue can be reproduced at will with the following steps:
1. Configure a Message step for the launch condition Move.
2. Move an activity from scheduled to non scheduled.
3. The generated message printed the value "01/01/00" instead of the actual scheduled date.
BUSINESS IMPACT
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The issue has the following business impact:
Incorrect date is received by the customer.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |