PRC:POR: RSSP - Name With Special Characters Displayed Incorrectly In Approvers List
(Doc ID 3030370.1)
Last updated on JUNE 21, 2024
Applies to:
Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.24.01.0 and laterOracle Fusion Self Service Procurement - Version 11.13.21.04.0 and later
Information in this document applies to any platform.
Symptoms
When testing the 24A functionality to view the list of approvers in Redwood UI, we noticed that the name of an approver with special characters in the name is not displayed correctly.
For example : Name of the Approver is xxxxxé then it is displayed as "xxxxxé"
If name has é - then the name displayed has "é" in it. If the name has ö - then name displayed has "ö" in it.
Steps:
1. Have an approver with a special character in the name (i.e. é or ö)
2. Create a Purchase Requisition (PR) in Responsive Self Service requistion page (RSSP)
3. Submit for approval
4. While PR is in Pending Approval check the approvers
5. If the approver name contains ö - the name displayed has "ö" in it
If it has é - the name displayed has "é" in it.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |