Unifier REST Services - Cannot Call Some User-Defined Reports (UDR) Due to Error "500-Server Error, contact the system administrator." (Doc ID 3030855.1)

Last updated on JUNE 25, 2024

Applies to:

Symptoms

When running certain User-Defined Reports (UDR) reports from Postman/REST services, an error is received (below).

 "data":
  [
  ],
  "message":
  [ "Server Error, contact the system administrator referencing this error code: COMPANY-XXXXXXXXXX", "Server Error, contact the system administrator."
  ],
  "status":500
}


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Open Postman or preferred REST client
2. Attempt to run "POST" GetUDR request.
3. Receive error message after approx. 15 mins.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.