My Oracle Support Banner

A REST API Call to Create a Business Process Record Appears to Be Successful, but the Record Is Not Created (Doc ID 3030859.1)

Last updated on JUNE 26, 2024

Applies to:

Primavera Unifier Cloud Service - Version 24.2 to 24.4 [Release 24.2 to 24.4]
Information in this document applies to any platform.

Symptoms

When attempting to create a new Business Process (BP) record via REST services, the web service call appears to be successful, but there is no new BP record created at the target location. 

ERROR

Audit Log in Unifier shows:
Error message 3000_cleanup

The issue can be reproduced at will with the following steps:

  1. Log into the user environment.
  2. Attempt to create Business Process record data.
  3. Notice the response received from REST API is "success" but the BP record was not created.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.