On Dispatch Console After Checking Select All Then Unselecting An Item Still Tries To Move All Items
(Doc ID 3031452.1)
Last updated on JULY 25, 2024
Applies to:
Oracle Fusion Cloud Field Service - Version 24.B.06 to 24.B.10Information in this document applies to any platform.
Symptoms
On : 24.B.06 version, Dispatch Console
ACTUAL BEHAVIOR
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When selecting all activities on dispatch console and uncheck other activities after that, OFS is considering all activities when you are performing the move.
EXPECTED BEHAVIOR
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After selecting all activities and unchecking other ones afterwards in dispatch console, OFS should considered just the remaining checked ones and not all activities when performing a move
STEPS
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The issue can be reproduced at will with the following steps:
1. select all activities in dispatch console
2. uncheck some of them
3. click on the move button and verify if all activities will be marked to move.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, customer can move multiple activities incorrectly.
Changes
Upgrade to 24B release
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |