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On Dispatch Console After Checking Select All Then Unselecting An Item Still Tries To Move All Items (Doc ID 3031452.1)

Last updated on JULY 25, 2024

Applies to:

Oracle Fusion Cloud Field Service - Version 24.B.06 to 24.B.10
Information in this document applies to any platform.

Symptoms

On : 24.B.06 version, Dispatch Console

ACTUAL BEHAVIOR
---------------
When selecting all activities on dispatch console and uncheck other activities after that, OFS is considering all activities when you are performing the move.

EXPECTED BEHAVIOR
-----------------------
After selecting all activities and unchecking other ones afterwards in dispatch console, OFS should considered just the remaining checked ones and not all activities when performing a move

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. select all activities in dispatch console
2. uncheck some of them
3. click on the move button and verify if all activities will be marked to move.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, customer can move multiple activities incorrectly.

Changes

 Upgrade to 24B release

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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