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How To Reprocess Inbound Emails to Create Service Requests? (Doc ID 3031995.1)

Last updated on JUNE 28, 2024

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.24.04.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.24.04.0 version, Service Email

Several Inbound emails that are normally processed as Service Requests were not processed as service requests. Is there a way to reprocess them?
 

Solution

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