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Redwood: Activities Not Loaded In Leads Details When Logged In Portuguese (Doc ID 3032625.1)

Last updated on SEPTEMBER 23, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.24.01.0 version, Lead Management

ACTUAL BEHAVIOR
---------------
Leads detail page not showing/loading the activities section when logged in the application using Portuguese language.

EXPECTED BEHAVIOR
-----------------------
Expected to have activities loaded in the Leads details page as it shows when logged in English

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login in CX Sales in Portuguese
2. Navigate to redwood Sales > Leads
3. Drilldown to display leads detail page
4. Activities card not loading the activities as expected.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use application logged in Portuguese

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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