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OFSC Environment Unavailable ("Incorrect Request") (Doc ID 3032872.1)

Last updated on JULY 16, 2024

Applies to:

Oracle Fusion Cloud Field Service - Version 24.B.06 and later
Information in this document applies to any platform.

Symptoms

On : 24.B.06 version, Hosting Services - Server Issue

ACTUAL BEHAVIOR
---------------
Cannot login to the environment

EXPECTED BEHAVIOR
-----------------------
Environment should be available

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open the URL
2. Check the error message displayed: "Incorrect request. If the problem persists, please contact the administrator"
3. Also note that the "Login with SSO" button is not available.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot login to the environment.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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