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Audit Does Not Show Subscription Product Status Updates Correctly (Doc ID 3033816.1)

Last updated on JULY 16, 2024

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Symptoms

 

ACTUAL BEHAVIOR

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Audit does not show the subscription updates correctly. These fields DO NOT show status change and other fields under the correct date.

EXPECTED BEHAVIOR

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Expect audit to show status change to fields under correct date.

STEPS TO REPRODUCE

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  1. Create Subscription
  2. Add products to the Subscription using a mass process (import)
    1. During mass process lines are created and activated
  3. When updating the lines with any amendment, audit then shows the amendment as well as the status change (DRAFT->ACTIVE) at the same time as the amendment

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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