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Error When Signing Contract with Docusign: ' This user lacks sufficient permissions to access this resource ' (Doc ID 3033996.1)

Last updated on JULY 15, 2024

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
-----------------------
When attempting to Sign the contract the following error occurs.

ERROR
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This user lacks sufficient permissions to access this resource.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Contracts Management.
2. Search for contract > Sign the contract.
3. Observe the error occurring.

Note: Basic authentication is being used with the DocuSign Electronic Signature setup.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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