My Oracle Support Banner

Field "auto_routed_to_date" Not Populated After Routing Has Assigned The Activity (Doc ID 3034268.1)

Last updated on JULY 17, 2024

Applies to:

Oracle Fusion Cloud Field Service - Version 24.B.11 and later
Information in this document applies to any platform.

Goal

Why an activity that has been assigned to a resource by the routing engine has the "auto_routed_to_date" empty instead of the date when the activity was assigned ?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.