FA: CSM:CONFIG: Unable To Download Rules For Model Using ADFDI:The remote server returned an error: (500) Internal Server Error.
(Doc ID 3034810.1)
Last updated on AUGUST 08, 2024
Applies to:
Oracle Fusion Configurator Cloud Service - Version 11.13.24.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.24.04.0 version, Functional Product Issues
Unable to download rules for XXXXX model using ADFDI.
They are able to search the model but when they are trying to download the rules it is giving error:
The remote server returned an error: (500) Internal Server Error.
ERROR
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The remote server returned an error: (500) Internal Server Error.
STEPS
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The issue can be reproduced at will with the following steps:
Login to Oracle cloud application.
Navigate to homepage>Product Management>Product Management
Configurator Models ->Tasks-> Click on Manage Rules>the adfdi file will be downloaded.
Search with Model name: XXXXXXX(Model name).
Click on Ok ,getting this error:
The remote server returned an error: (500) Internal Server Error
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |