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After Renewal Of Subscriptions The Payment Terms Are Not Defaulting From Account Site Level (Doc ID 3035275.1)

Last updated on JULY 26, 2024

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.24.01.0 version, Renewal

ACTUAL BEHAVIOR
---------------

After renewal of subscriptions, the payment terms have been changed on renewed subscription.
User has opted in the functionality of the fetch of payment term from customer profile, after renewal the value of the payment term is not getting fetched from customer profile.

STEPS TO REPRODUCE
----------------------

1. Tag Payment term at Customer Account Site Level
2. Create a Subscription with same Customer Account Site
3. Renew Subscription, Payment term from Customer Account will be picked instead of Customer Account Site

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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