Unable To Add Multi Select Field In Workspace As Column
(Doc ID 3035310.1)
Last updated on JULY 16, 2024
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.24.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.24.04.0 version, Workspace, and Adaptive Search
ACTUAL BEHAVIOR
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Unable to add Referenced Multi-select field in the workspace as column
Unable to expose Account FCL multi-select field in Workspace on Opportunity Search as a reference.
Is possible to add the Account field as a filter but it does not show up to add it in the column.
EXPECTED BEHAVIOR
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not able to see the account FLC
STEPS
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The issue can be reproduced at will with the following steps:
1. Try to add an account FCL filed in Opportunity
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users unable to expose the Account FCL multi-select field in Workspace on Opportunity Search as a reference
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |