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SIOCS SOAP API StoreFulfillmentOrderService.createFulfillmentOrderDetail Is Throwing SYSTEM_ERROR (Doc ID 3035515.1)

Last updated on AUGUST 07, 2024

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 24.0 and later
Information in this document applies to any platform.

Symptoms

SOAP API StoreFulfillmentOrderService.createFulfillmentOrderDetail returns SYSTEM_ERROR when a carrier code of OTHER is specified.


Steps to Reproduce:

1. Setup Other as a Carrier Code
2. Invoke the Web Service API [<ENV_URL>-siocs/StoreFulfillmentOrderBean/StoreFulfillmentOrderService]

  
  <soapenv:Header/>
  <soapenv:Body>
     <v1:createFulfillmentOrderDetail>
        <v11:FulfilOrdColDesc>
           <v11:collection_size>1</v11:collection_size>
           <!--Zero or more repetitions:-->
           <v12:FulfilOrdDesc>
              <v12:customer_order_no>9031</v12:customer_order_no>
              <v12:fulfill_order_no>903101</v12:fulfill_order_no>
              <v12:source_loc_type>ST</v12:source_loc_type>
              <v12:source_loc_id>50</v12:source_loc_id>
              <v12:fulfill_loc_type>S</v12:fulfill_loc_type>
              <v12:fulfill_loc_id>113</v12:fulfill_loc_id>
              <v12:partial_delivery_ind>N</v12:partial_delivery_ind>
              <v12:delivery_type>C</v12:delivery_type>
              <v12:carrier_code>OTHE</v12:carrier_code>
              <v12:carrier_service_code>C</v12:carrier_service_code>
              <v12:consumer_delivery_date>2024-05-15T00:00:00</v12:consumer_delivery_date>
              <v12:delivery_charges>0</v12:delivery_charges>
              <v12:delivery_charges_curr>USD</v12:delivery_charges_curr>
              <v12:comments/>
              <v13:FulfilOrdCustDesc>
                 <v13:customer_no/>
                 <v13:deliver_first_name>Name1</v13:deliver_first_name>
                 <v13:deliver_phonetic_first><EMAIL_ADDRESS></v13:deliver_phonetic_first>
                 <v13:deliver_last_name>Name2</v13:deliver_last_name>
                 <v13:deliver_phonetic_last>NO</v13:deliver_phonetic_last>
                 <v13:deliver_preferred_name>S00120010704862</v13:deliver_preferred_name>
                 <v13:bill_first_name>Accounts</v13:bill_first_name>
                 <v13:bill_phonetic_first></v13:bill_phonetic_first>
                 <v13:bill_last_name>Payable</v13:bill_last_name>
                 <v13:bill_add1>1 Street</v13:bill_add1>
                 <v13:bill_city>City</v13:bill_city>
                 <v13:bill_state>AA</v13:bill_state>
                 <v13:bill_country_id>US</v13:bill_country_id>
              </v13:FulfilOrdCustDesc>
              <v110:FulfilOrdDtl>
                 <v110:item>1000035</v110:item>
                 <v110:order_qty_suom>1</v110:order_qty_suom>
                 <v110:standard_uom>EA</v110:standard_uom>
                 <v110:transaction_uom>EA</v110:transaction_uom>
                 <v110:substitute_ind>N</v110:substitute_ind>
                 <v110:unit_retail>2199</v110:unit_retail>
                 <v110:retail_curr>USD</v110:retail_curr>
                 <v110:item_line_no>1</v110:item_line_no>
              </v110:FulfilOrdDtl>
              <v12:order_placed_store>50</v12:order_placed_store>
           </v12:FulfilOrdDesc>
        </v11:FulfilOrdColDesc>
     </v1:createFulfillmentOrderDetail>
  </soapenv:Body>
</soapenv:Envelope>



Response:

Error
<S:Envelope xmlns:S="<DOMAIN_NAME>/soap/envelope/">
  <S:Body>
     <ns0:Fault xmlns:ns0="<DOMAIN_NAME>/soap/envelope/" xmlns:ns1="<DOMAIN_NAME>/2003/05/soap-envelope">
        <faultcode>ns0:Server</faultcode>
        <faultstring>SYSTEM_ERROR</faultstring>
        <detail>
           <ns0:IllegalStateWSFaultException xmlns:ns0="http://www.oracle.com/retail/integration/services/exception/v1">
              <ns0:shortErrorMessage>SYSTEM_ERROR</ns0:shortErrorMessage>
              <ns0:errorDescription>Error processing operation.</ns0:errorDescription>
              <ns0:BusinessProblemDetail>
                 <ns0:problemDescription>Error processing operation.</ns0:problemDescription>
              </ns0:BusinessProblemDetail>
           </ns0:IllegalStateWSFaultException>
        </detail>
     </ns0:Fault>
  </S:Body>
</S:Envelope>

  
  
  





Cause

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In this Document
Symptoms
Cause
Solution
References


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