Initiating RTV From RMS, Alert Message While Creating Shipment When Requested Qty Is Equal To SOH
(Doc ID 3035707.1)
Last updated on JULY 22, 2024
Applies to:
Oracle Retail Enterprise Inventory Cloud Service - Version 24.0 and laterInformation in this document applies to any platform.
Symptoms
On : 24.0 version, Shipping and Receiving
Initiating RTV from RMS, Alert Message while Creating Shipment when requested Qty is equal to SOH
Error while initiating RTV from RMS : When performing shipment for RTV initiated from RMS. The alert message will keep on appearing when the qty is equal to its SOH only.
This warning message pops up when RMS initiated RTV requested quantity is equal to SIOCS SOH and RTV reserved quantity. The moment you scan Item when creating shipment it gives warning message.
ERROR
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RTV Shipment
The return quantity is greater than the available stock on hand. Is the return quantity correct?
STEPS
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The issue can be reproduced at will with the following steps:
1. Create an RTV shipment
2. Add a container
3. Add an item to the container that is equal to SIOCS SOH and RTV reserved quantity
See the message as stated above
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |