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After CSM, Custom Fields Not Available In Workspace And No Fields Available For Custom Objects (Doc ID 3036102.1)

Last updated on JULY 29, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.24.04.0 and later
Information in this document applies to any platform.

Symptoms

Soon after CSM (Custom Set Migration), in Workspace, cannot find custom fields of OOTB objects, and none of the fields available for Custom objects.

Verified in Edit Filters and Edit Columns, fields are no where seen.

This is what already tried:

https://docs.oracle.com/en/cloud/saas/sales/oasal/how-to-migrate-your-adaptive-search-configurations-from-test-to.html#s20068459





STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Ran CSM
2. Workspace > Cannot see any custom fields for standard object and custom objects


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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