FA: SCM: CHRM: Why are AR Receipt Creating Duplicate Claims in Redwood UI?
(Doc ID 3036215.1)
Last updated on AUGUST 05, 2024
Applies to:
Oracle Fusion Order Management Cloud Service - Version 11.13.24.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : NA version, Customer Payments (Receipts)
ACTUAL BEHAVIOR
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After 24A upgrad, it was observed that Claim numbers are duplicated in the UI, even if there is one claim generated by the receivables receipt.
EXPECTED BEHAVIOR
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Expect the Claim to be correctly displayed in the UI.
STEPS
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The issue can be reproduced at will with the following steps:
1. Manage Claims
2. Search for record
3. Claims - Deductions and OPM's can be seen twice to three times.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |