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FA: SCM: CHRM: Why are AR Receipt Creating Duplicate Claims in Redwood UI? (Doc ID 3036215.1)

Last updated on AUGUST 05, 2024

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Symptoms

On : NA version, Customer Payments (Receipts)

ACTUAL BEHAVIOR
---------------
After 24A upgrad, it was observed that Claim numbers are duplicated in the UI, even if there is one claim generated by the receivables receipt.

EXPECTED BEHAVIOR
-----------------------
Expect the Claim to be correctly displayed in the UI.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Manage Claims
2. Search for record
3. Claims - Deductions and OPM's can be seen twice to three times.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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