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Oracle Fusion Learning Cloud: Uploading a SCORM File Ends in ‘Processing Failed’ Status With the Following Error: JBO-25014: Another user has changed the row with primary key (Doc ID 3037093.1)

Last updated on AUGUST 06, 2024

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.24.04.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to load a content and update the configuration, status ends in Processing Failed with the following error message:

JBO-25014: Another user has changed the row with primary key



STEPS TO REPRODUCE

  1. Log in as a Learning Administrator
  2. Go to My Client Groups > Learning > Contents
  3. Click Add content and load a SCORM .zip file
  4. Click the content and edit the configuration.
  5. Click Submit.
  6. Content status changes to "Processing Failed"

Cause

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In this Document
Symptoms
Cause
Solution


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