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Duplicate Itemcre Issue In RICS (Doc ID 3037115.1)

Last updated on JULY 26, 2024

Applies to:

Oracle Retail Integration Cloud Service - Version 24.0 and later
Information in this document applies to any platform.

Symptoms

Message Selector was null for RIB-RWMS_item_subscriber1 and after restart Message selector changed to actual value
i.e., While creating an item in MFCS, two itemcre messages got created out of which, one has flown to RWMS successfully and the other is failing with error and stuck in RIHA-RWMS as the item has already flown to RWMS.

ERROR
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ORA-00001: unique constraint (RWMS16.ITEM_MASTER1) violated


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Causing itemcre duplicate issue in RICS

Cause

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In this Document
Symptoms
Cause
Solution
References


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