My Oracle Support Banner

Contract Notifications Are Still Received By Approver Even After Contract Is Approved (Doc ID 3037159.1)

Last updated on JULY 24, 2024

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.24.01.0 version, System Administration

ACTUAL BEHAVIOR
---------------
For contracts, the notifications are still received by Approver even after contract is approved

 

EXPECTED BEHAVIOR
-----------------------

System should send only one notification after the approval was completed

 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Send Contract for approval

2. Approve -> receive initial notification

3. Another notification received days later

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.