Migration failed as Snapshot failed (Doc ID 3037385.1)

Last updated on JULY 30, 2024

Applies to:

Symptoms

Migration fails when the "Include Snapshot" is marked while migrating

ERROR
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Migration log error:

Migration failed as Snapshot failed

bm.log Error:

Caused by: java.lang.IllegalArgumentException: source is not file or directory
at com.bm.xchange.util.FileUtils.copy(FileUtils.java:625) ~[bm-common-24.1.5-FINAL.jar:24.1.5-FINAL]

[ERROR] com.bm.xchange.services.timemachine.TmServiceImpl.backup(TmServiceImpl.java:239) - Creating backup package failed.
[ERROR] com.bm.xchange.services.timemachine.rollback.AbstractTmMigrationService.createSnapshot(AbstractTmMigrationService.java:86) - Error while trying to take snapshot
com.bm.xchange.db.BusinessLogicException: System failed to create backups.

Caused by: com.bm.xchange.db.BusinessLogicException: Error while trying to take snapshot of: Configuration.

When display the broken/corrupt image

[ERROR] com.bm.xchange.servlet.ImageServer.processDocumentService(ImageServer.java:273) - ImageServer could not find file with id ########

STEPS
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The issue can be reproduced at will with the following steps:
Step 1:Open Migration center in target instance
Step 2:Connect to Source site to select the component to migration
Step 3:Select the components you wish to migrate
Step 4:Click on "Include Snapshot" and "Migrate"
Step5:Notice migration is failed as snapshot is failed in Migration log

Changes

Cause

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