Unable To View HR Helpdesk Queues Once They Are Saved
(Doc ID 3039744.1)
Last updated on SEPTEMBER 19, 2024
Applies to:
Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.24.04.0 and laterInformation in this document applies to any platform.
Symptoms
Unable to view HR Helpdesk Queues once they are saved. Getting the below error:
'You can no longer view this queue because of data security policies. Contact your service administrator.'
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Click Navigator > Queues.
2. On the Queues page, click Create Queue.
3. Enter the required information and Save the queue
4. Open the created queue. It throws an error
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |