Ship-to Site Field Value Disappears After Generate Billing Schedule (Doc ID 3039901.1)

Last updated on AUGUST 11, 2024

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.24.04.0 and later
Information in this document applies to any platform.

ACTUAL BEHAVIOR
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The Ship-to Site field value, at the subscription header, disappears after Actions > Generate Billing Schedule.

EXPECTED BEHAVIOR
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The Ship-to Site field value is not expected to be blank after Actions > Generate Billing Schedule.

STEPS
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The issue can be reproduced at will with the following steps:

1. Create a Subscription.

2. Add the Ship-to Party and Ship-to Site values at the header level.

3. Click Save and continue.

4. Add a product.

5. Go to Actions and click on Generate Billing Schedule.

6. Go back to the subscription header and see the Ship-to Site disappear.

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In this Document

Symptoms

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