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DSD Receiving-Item Not Range: When Confirming The Range, It Remains On The "Container Item" Screen (Doc ID 3040135.1)

Last updated on AUGUST 08, 2024

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 24.0 and later
Information in this document applies to any platform.

Symptoms

After confirming ranging an item to the store, the next screen should be the "Item detail" screen, however it remains on the "Container item" screen.

Steps:

1. Login in SOCS and navigate to Shipping & Receiving > DSD Receiving.
2. Press Create Receipt and Scan/Enter the Item not ranged.
3. Confirm Supplier -> Create container -> Enter the Item Not range.
4. Popup with "The item is not ranged", select yes,
5. Observe container item screen appears in place of expected item detail.

Cause

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In this Document
Symptoms
Cause
Solution
References


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