DSD Receiving-Item Not Range: When Confirming The Range, It Remains On The "Container Item" Screen (Doc ID 3040135.1)

Last updated on AUGUST 08, 2024

Applies to:

Symptoms

After confirming ranging an item to the store, the next screen should be the "Item detail" screen, however it remains on the "Container item" screen.

Steps:

1. Login in SOCS and navigate to Shipping & Receiving > DSD Receiving.
2. Press Create Receipt and Scan/Enter the Item not ranged.
3. Confirm Supplier -> Create container -> Enter the Item Not range.
4. Popup with "The item is not ranged", select yes,
5. Observe container item screen appears in place of expected item detail.

Cause

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