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JBO-57104: Unable To Convert Value Of {Custom_Field} In {Object} To Type Java.Math.BigDecimal (Doc ID 3040264.1)

Last updated on AUGUST 09, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.24.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.24.04.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
Object Workflow in Organizations does not run.

There is a Object Workflow for Organizations any time a record is updated, the runtime messages are enabled and they trigger with a simple return true but the email didn't arrive

EXPECTED BEHAVIOR
-----------------------
A notification email should arrive when the object workflow is triggered

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in the Application
2. Navigate to Organizations Object
3. Execute any update
4. The run time messages display that the object workflow triggers but there is no email received.

FUNCTIONAL IMPACT
-----------------------
The issue has the following functional impact:
Due to this issue, users cannot Use the object workflow functionality as expected.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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