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Unable To Print Tickets In BULK From EICS - Severe System Error (Doc ID 3040387.1)

Last updated on AUGUST 09, 2024

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 24.0 and later
Information in this document applies to any platform.

Symptoms

On : 24.0 version, Operations

Unable to Print Tickets in BULK from EICS

Store is unable to create the Price Tickets from EICS in Bulk

ERROR
-----------------------
A Severe System Error Has Occurred. Please contact your system administrator.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to EICS
2. Go to Inventory Management
3. Ticket
4. Ticket Search Criteria
5. Select June 1st as From Date
6. Search
7. Click on Row Selector
8. Select All Rows
9. Print

Error Message Displays - "A Severe System Error Has Occurred. Please contact your system administrator."

Cause

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In this Document
Symptoms
Cause
Solution
References


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