Unable To Print Item Ticket From SOCS-JET Web Client
(Doc ID 3040933.1)
Last updated on AUGUST 12, 2024
Applies to:
Oracle Retail Enterprise Inventory Cloud Service - Version NA and laterInformation in this document applies to any platform.
Symptoms
Unable to print item ticket from SOCS-JET web client
When trying to print an item ticket in SOCS-JET form web-client always return in error.
ERROR
-----------------------
"Default Ticket Format not Fount"
Steps to reproduce:
1. Define a Default Printer for Item Ticket Type.
2. Define a Default Ticket Print Format for Item Ticket Type.
3. Create na Item basket with some items .
4. Create a Format Assignment for the item basket.
5. In SOCS-JET go to Tasks/Inventory Managment/Item Maintenance: Scan an item used at steps 3.
6. In the Context Menu Choose the Print Ticket Option.
7. Select the Item Ticket Printer and Validate the Error: "Default Ticket Format not Found".
8. Validate that in SOCS MAF the error doesn't happen.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |