Fusion Global HR : Transactions Are Failing For Change Personal Information (Doc ID 3041902.1)

Last updated on AUGUST 25, 2024

Applies to:

Symptoms

When attempting to approve Change Personal Information, the following error occurs:

ERROR
-----------------------
Application Message
Text : An attribute in the Rule2 rule has a null value.
Action : Ensure that a value is entered for the mandatory attribute used in the rule configuration or add a not null condition for this attribute.
Technical Message
Fault Information : ORABPEL-30082 exception.code:30082 exception.type: ERROR exception.severity: 2 exception.name: WorkflowServiceEngine request to another component failed. exception.description: Request operation CallFunctionStateless from default/HcmPeopleProcessComposite!11.13.24.04.0/PersonalInformation to PersonalInformationRules failed with Business Fault: null. exception.fix: Check the underlying fault. Check target SOA component for cause.

faultName: {{http://xmlns.oracle.com/bpel/workflow/taskService}operationErroredFault}
messageType: {{http://xmlns.oracle.com/bpel/workflow/taskService}workflowErrorMessage}
parts: {{
payload=

ORABPEL-30082exception.code:30082exception.type: ERRORexception.severity: 2exception.name: WorkflowServiceEngine request to another component failed.exception.description: Request operation CallFunctionStateless from default/HcmPeopleProcessComposite!11.13.24.04.0/PersonalInformation to PersonalInformationRules failed with Business Fault: null.exception.fix: Check the underlying fault. Check target SOA component for cause.

30082

exception.code:30082exception.type: ERRORexception.severity: 2exception.name: WorkflowServiceEngine request to another component failed.exception.description: Request operation CallFunctionStateless from default/HcmPeopleProcessComposite!11.13.24.04.0/PersonalInformation to PersonalInformationRules failed with Business Fault: null.exception.fix: Check the underlying fault. Check target SOA component for cause.
2024-07-31T08:54:30.75Z
false

env.Client


0
CallFunctionStateless

1
default/HcmPeopleProcessComposite!11.13.24.04.0/PersonalInformation

2
PersonalInformationRules

3


Attempted to access property "contactType" in class "oracle.bpel.services.workflow.task.model.PersonalInformationRules.PersonContactRelationship" with a null object reference.at line 49 in /Ruleset(PersonalInformationRules)/Rule(Rule2)/Pattern(v0_Task)/Test[8]
default/HcmPeopleProcessComposite!11.13.24.04.0/PersonalInformation
PersonalInformationRules
Rule2



}
cause: {null}


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Perform Change Personal information
2. transaction fails
3. error logs

Cause

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