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Redwood - Guidance Steps Tab Never Loads (Doc ID 3043978.1)

Last updated on SEPTEMBER 06, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.24.07.0 and later
Information in this document applies to any platform.

Symptoms


When using the sales orchestration guidance panel on opportunities, the steps tab never loads (the objectives do).

Steps:
1. Open 1 opportunity in Redwood Sales
2. Click on View all objectives under the Guidance panel
3. Notice the Steps tab does not load.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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