My Oracle Support Banner

RcvUnitAdjCre Messages Fails With "Purchase Order Does Not Exist!" For DSD OTF (Doc ID 3045536.1)

Last updated on SEPTEMBER 04, 2024

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 24.0 to 24.1 [Release 24.0 to 24.1]
Information in this document applies to any platform.

Symptoms

When attempting to create Receiver unit Adjustment for the newly created or converted DSD OTF ,the following error occurs.

oracle.retail.sim.common.core.SimServerException: Error processing message! [Inbound: true, MessageType: RcvUnitAdjCre, BusinessId: SIM#56308]
at oracle.retail.sim.service.mps.BaseSimMessageServiceHandler.buildException(Unknown Source)
at oracle.retail.sim.service.mps.SimMessageProcessHandler.handleOperation(Unknown Source)
......
at weblogic.work.PartitionUtility.runWorkUnderContext(PartitionUtility.java:41)
at weblogic.work.SelfTuningWorkManagerImpl.runWorkUnderContext(SelfTuningWorkManagerImpl.java:655)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:420)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:360)
Caused by: oracle.retail.sim.common.core.SimServerException: Purchase ORder does not exist! PO: 8397079
at oracle.retail.sim.server.integration.consumer.rcvunitadj.RcvUnitAdjModConsumer.buildPurchaseOrderNotFoundException(Unknown Source)
....
at oracle.retail.sim.server.integration.consumer.SimMessageConsumerProviderImpl.consume(Unknown Source)
... 64 more

Steps To Recreate:
1. Login to SOCS > Shipping & Receiving >DSD Receiving >Create Receipt
2. Create container
3. Add Item
4. Confirm container
5. Click Yes on popup
6. Validate data flown to MFCS and query Shipment.ext_ref_no
7. Go to MFCS >Inventory >Shipment and Receipts>Shipment
8. Search for the shipment record created in step#6 in MFCS
9. Click on Adjust Receipt
10.Enter the corrected qty
11.Save and close
12. Query the MPS_STAGED_MESSAGE and note the above error.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.