Scanned Item Not Getting Added To The Transfer Request
(Doc ID 3045685.1)
Last updated on SEPTEMBER 04, 2024
Applies to:
Oracle Retail Enterprise Inventory Cloud Service - Version 24.0 to 24.1 [Release 24.0 to 24.1]Information in this document applies to any platform.
Symptoms
On : 24.0 version, Shipping and Receiving
In SOCS, when user is creating a transfer request and scanning an item. Item is not reflecting in the request after scanning for the first time, if the same item is scanned again, it is reflecting 2 units.
Steps To Reproduce:
Prerequisite : Item should be Active in sending location and Discontinued in receiving location.
1. Create a store to store transfer request.
2. Scan an item to add in the request, quantity is not added.
3. Scan the same item again and observe that 2 units are added.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |