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【CX】About OTBI DeepLink (Doc ID 3045854.1)

Last updated on SEPTEMBER 23, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.24.07.0 and later
Information in this document applies to any platform.

Goal

Can you please tell us if the following implementations are possible by using DeepLink (action link) feature of Reports and Analytics (OTBI) in CX Cloud ?

Current status
・We can use "DeepLink (Action Link)" and click "Customer Number" to transition to the "Customer" edit page.

Implementation (Assumed)
- By using "DeepLink (Action Link)", clicking on "Customer Number" will transition to the "Opportunity" creation page associated with the customer.

 

Solution

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In this Document
Goal
Solution
References


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