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Unable to Save a Document Designer Template after using Search "Preparing template for saving..." (Doc ID 3046059.1)

Last updated on SEPTEMBER 13, 2024

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 24 B Patch 9 and later
Information in this document applies to any platform.

Symptoms

Unable to Save a template on Document Designer after using the Search to find and specific text and then edit it.

Steps:
1. Open a template.
2. Search for a specific text and then Click Go To in order to find the text and change it.
3. After making the change, try to Save the template.
4. It displays the message "Preparing template for saving..." indefinitely and the template is never updated.

The issue only occurs when using the Search first.

Cause

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In this Document
Symptoms
Cause
Solution
References


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