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Contract Invoice With Multiple Currency When Credited Have Balance Greater Or Less Than Zero (Doc ID 3046805.1)

Last updated on SEPTEMBER 19, 2024

Applies to:

Oracle Fusion Project Billing Cloud Service - Version 11.13.24.04.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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A contract invoice was issued with multiple currencies. Later, a credit was applied to the invoice using a different conversion date, as the credit was processed on a different day than the original invoice. This caused a discrepancy in conversion rates, leaving a balance in the ledger.

 

EXPECTED BEHAVIOR
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When a credit is applied to an invoice, regardless of the credit date, the ledger should zero out without leaving any remaining balance, allowing the contract to be closed successfully.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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