Contract Invoice With Multiple Currency When Credited Have Balance Greater Or Less Than Zero
(Doc ID 3046805.1)
Last updated on SEPTEMBER 19, 2024
Applies to:
Oracle Fusion Project Billing Cloud Service - Version 11.13.24.04.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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A contract invoice was issued with multiple currencies. Later, a credit was applied to the invoice using a different conversion date, as the credit was processed on a different day than the original invoice. This caused a discrepancy in conversion rates, leaving a balance in the ledger.
EXPECTED BEHAVIOR
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When a credit is applied to an invoice, regardless of the credit date, the ledger should zero out without leaving any remaining balance, allowing the contract to be closed successfully.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |