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Import Management - Notification Email issue (Doc ID 3047026.1)

Last updated on SEPTEMBER 24, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.24.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.24.04.0 version, Accounts, Contacts, Households

Issue
------

Email is not sent for the email addresses mentioned in the "NotificationEmail" after import completed.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Submit the import job using REST API: {{Host}}/crmRestApi/resources/11.13.18.05/importActivities

Sample request payload
{
  "Name": "xxxxxxxxx",
  "ImportMapping": "xxxxxxxx",
  "ObjectCode": "xxxxxxxx",
  "Activate": "YES",
  "EnableCustomBusinessLogic": "YES",
  "NotificationEmail": "xxx.xxx@xx.xx",
  "DataFiles": [
  {
  "InputFileContentId": "xxxxx"
  }


Cause

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In this Document
Symptoms
Cause
Solution
References


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