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Not Able To View The HR Help Desk Queue (Doc ID 3048085.1)

Last updated on SEPTEMBER 27, 2024

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.24.07.0 and later
Information in this document applies to any platform.

Symptoms

Unable to view the HR Help Desk Queue and the Action link in the NextGen Helpdesk page.

STEPS:

Click on Helpdesk tab
The quick action link and the HRHD queue icon is missing on the HRHD homepage

Cause

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In this Document
Symptoms
Cause
Solution
References


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