Order Detail Printed Qty Incrementing When Drop Ship Is Processed
(Doc ID 3048421.1)
Last updated on SEPTEMBER 25, 2024
Applies to:
Oracle Retail Order Administration Cloud Service - Version 24.1 and laterInformation in this document applies to any platform.
Symptoms
On : Oracle Retail Order Administration Cloud Service 24.1 version, OTHERS
ACTUAL BEHAVIOR
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Job Pick Gen updated with duplicate qty column odt_qty_printed in table order_detail.
EXPECTED BEHAVIOR
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Pick Gen odt_qty_printed should not exceed qty_reserved
STEPS
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The issue can be reproduced at will with the following steps:
1. Ran Pick Gen Job.
2. Pick Job duplicate qty column odt_qty_printed in table order_detail.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, Order Detail printed Qty exceeds reserved, order does not close.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |