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Manual Like Item Selection Results in 2 Errors: Micro-Service Returned Error/ What-If Forecast Failed with Error Code: 500 (Doc ID 3049305.1)

Last updated on SEPTEMBER 25, 2024

Applies to:

Oracle Retail Demand Forecasting Cloud Service - Version 23.2 and later
Oracle Retail Inventory Planning Optimization Cloud Service Advanced Edition - Version 24.0 and later
Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service Plus - Version 23.2 and later
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 24.1 and later
Information in this document applies to any platform.

Symptoms

When selecting a specific Like Item for a new item in a store, the same 2 errors occur. When the first error is dismissed, the second error occurs.

Errors:


The issue can be reproduced with the following steps:

1. In RPAS, create a New Item Maintenance workbook.
2. Select Like Item in the base demand method for the product and store.
3. Pick the Item.
4. Check the approve button.
5. Click calculate.
6. Approve.
7. Forecast new items.

Cause

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