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Unable to View Retail Data Store (RDS) Workspaces in Portal (Doc ID 3049581.1)

Last updated on SEPTEMBER 25, 2024

Applies to:

Oracle Retail Data Storage Cloud Service - Version 24.1 and later
Information in this document applies to any platform.

Goal

ENVIRONMENT:
Oracle Retail Data Store - v24.1.301.0

REPORTED ISSUE:
It has been reported that post the RDS STAGE environment provision performed on 20-AUG-24, a Workspace Administrator has been configured in IDCS with the name XO_RDS_CUSTOM to allow for the assignment of roles to users.
When attempting to access "RDS APEX/ORDS" from their Retail Home environment URL, the following message is received and the user cannot utilise the application.

The message reported is:

 

Solution

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In this Document
Goal
Solution


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