Reimcreditnoteautomatch Is Not Matching Credit Note and Credit Note Request (Doc ID 3049762.1)

Last updated on SEPTEMBER 25, 2024

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Reimcreditnoteautomatch is not matching Credit Note (CN) and Credit Note Request (CNR) even though CNR is referenced in CN.

Steps to Recreate:

Choose a supplier with Hold Invoices indicator set to Yes.
Create a standalone Credit Note Request without PO for the above supplier.
Create a standalone Credit Note Request (not through CNR) with same cost as of CNR and specify Credit Note Request reference manually.
Run reimcreditnoteautomatch job.
Noticed that status of both CN and CNR remained in are still in approved status.

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In this Document

Symptoms

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