FUS: AP: Matched Invoice Lines Not Showing Purchase Order (PO) Line Requester for the Invoices Imported with Intelligent Document Recognition (IDR) (Doc ID 3050047.1)

Last updated on SEPTEMBER 26, 2024

Applies to:

Symptoms

Matched invoice lines not showing PO line requester

The PO line requester is not showing on the Invoice line when matched to the PO. Causing the approval to run into an error with an Rejected status as result. The AP accountant has to manually add the requester to the invoice line and then resubmit for approval. After resubmission the invoice is following the expected approval flow.



STEPS
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The issue can be reproduced at will with the following steps:
1. Payables > Manage invoices (imported with imaging recognition  - IDR)
2. Invoice > Lines > The requester is not visible in the invoice line

Cause

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