My Oracle Support Banner

Oracle Fusion Learning Cloud: Global Access Group Not Working for Courses in Redwood Learning (Doc ID 3051017.1)

Last updated on OCTOBER 01, 2024

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.24.07.0 and later
Information in this document applies to any platform.

Symptoms

After setting up an Access Group on a Course, the Access Group is still visible to all users.

The other behavior being observed is that no users part of that Access Group can see the Course.

STEPS TO REPRODUCE

  1. Go to My Client Groups->Learning->Global Access Groups->Create a Global Access Group.
  2. Add the Global Access Group access group to a Course.
  3. Configure the Manage Default Access settings on the Course so that only users in the Access Group can view the Course.
  4. Users on the Access Group try searching for the Course but they cannot find it when going to Me->Learning->Click Search tab.
  5. Users who are not part of the Access Group may also able to view the Course.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.