Credit Case Folder Not Created after Sales Order Status is Credit Review Pending - AR-Error in ar_cm_cc_api_pub.credit_check ORA-01436: CONNECT BY loop (Doc ID 3058465.1)

Last updated on NOVEMBER 11, 2024

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.24.07.0 and later
Information in this document applies to any platform.

Symptoms

Credit Case Folder not created even though Sales Order Status is Credit Review Pending instead we are getting error:

ERROR
-----------------------
Credit Verification Error

The credit check for customer <abc> couldn't be completed.
AR-Error in ar_cm_cc_api_pub.credit_check ORA-01436: CONNECT BY loop in user data.

Cause

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

Cause

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.

Credit Case Folder Not Created after Sales Order Status is Credit Review Pending - AR-Error in ar_cm_cc_api_pub.credit_check ORA-01436: CONNECT BY loop (Doc ID 3058465.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!