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Credit Case Folder Not Created after Sales Order Status is Credit Review Pending - AR-Error in ar_cm_cc_api_pub.credit_check ORA-01436: CONNECT BY loop (Doc ID 3058465.1)

Last updated on NOVEMBER 11, 2024

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.24.07.0 and later
Information in this document applies to any platform.

Symptoms

Credit Case Folder not created even though Sales Order Status is Credit Review Pending instead we are getting error:

ERROR
-----------------------
Credit Verification Error

The credit check for customer <abc> couldn't be completed.
AR-Error in ar_cm_cc_api_pub.credit_check ORA-01436: CONNECT BY loop in user data.



 

Cause

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In this Document
Symptoms
Cause
Solution


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