Unable To Get Successful Run Of HTSUPLD - Fails Because Reject File Does Not Exist
(Doc ID 3059368.1)
Last updated on NOVEMBER 18, 2024
Applies to:
Oracle Retail Merchandising Foundation Cloud Service - Version 24.0 and laterInformation in this document applies to any platform.
Symptoms
ON MFCS v24.0:
Problem Description:
The Customer been working on this HTS upload process for several weeks. They have have not been able to get a successful run of HTSUPLD.
At first, the customer would get an error that indicated the job was looking for a restart flag, even though it had completed successfully previously, and RESTART_PROGRAM_STATUS said "ready for run" and there was nothing in RESTART_BOOKMARK. Finally, the customer tried setting the restart flag=Y and adding a row to RESTART_BOOKMARK, and now the job fails saying a reject file or path does not exist.
Steps To Reproduce:
Prerequisite: receive and process the inbound files.
Now log in to GitBash and navigate to the .../fts/upload folder
2) For each htsupld%.zip file that exists in the upload folder, touch a .complete file matching the same file name (i.e.: htsupld%.zip.complete).
3) Repeat steps 1-6 for all files. Also clone the EU file(s) to NL file(s), so we can load HTS for both EU and NL.
Still in GitBash:
4) cd .. (to the FTS folder)
5) sh FTSGenericUploadWrapper.ksh
6) You can check to ensure file(s) uploaded using the ReST API listFiles
7) In POM, run the HTS_PROCESS_ADHOC MERCH Standalone job.
8) Check the logs to ensure successful completion.
Note the failure. This feels like "HTSUPLD Batch Restart Fails Because It Is Looking for a Reject File (Doc ID 2884643.1)"
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |