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Modern View Order Entry Give Error For Free Gifts From Source Code (Doc ID 3059390.1)

Last updated on NOVEMBER 18, 2024

Applies to:

Oracle Retail Order Administration Cloud Service - Version NA and later
Information in this document applies to any platform.

Goal

ORACLE RETAIL ORDER ADMINISTRATION CLOUD SERVICE (OACS), STAGING ENVIRONMENT, VERSION 24.2.401.0

QUESTION
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What is the reason for an error when a free gift is added to an order in Modern View Order Entry?


STEPS
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1. Go to Source Code WSRC with a Free Gift by dollar amount
2. Select a source code and select Free Gift from the 'More" drop down
3. Setup a free gift item by dollar amount
4. Create a new order in Modern View using that source code and add items that exceed the free gift threshold
5. You should receive the error

Error Message: 'Error exists that prevent the order from being completed. Press OK to cancel the order.'
 

Solution

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In this Document
Goal
Solution


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