ReIM Fails On Invoice Resolution With Multiple Reasons
(Doc ID 3062749.1)
Last updated on DECEMBER 09, 2024
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 24.0 to 24.0 [Release 24.0]Information in this document applies to any platform.
Symptoms
When attempting to resolve invoice with multiple Reasons
the following error occurs.
ERROR
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java.lang.NullPointerException
STEPS
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The issue can be reproduced at will with the following steps:
1. Have an invoice with multiple discrepancies-
2. Open that invoice on the discrepancy review list screen
3. Select multiple item with qty discrepancy
4. Try to select different code and press apply
Changes
It was not expected to allow use multiple reason codes in resolution if there are more than one item selected. So, we will be disabling the multiple reason codes part of the resolve popup when there are multiple items selected for resolution.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |