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ORA-12709: WHILE STARTING THE DATABASE (Doc ID 1076156.6)

Last updated on DECEMBER 11, 2023

Applies to:

Oracle Database - Enterprise Edition - Version 8.0.3.0 to 9.0.1.0 [Release 8.0.3 to 9.0.1]
Oracle Database - Enterprise Edition - Version 12.1.0.2 to 12.1.0.2 [Release 12.1]
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine) - Version N/A and later
Information in this document applies to any platform.

Symptoms

Problem Description: 
==================== 
 
You are trying to start your instance via SQLPLUS or Server Manager when you encounter the 
following error:

SQL> connect / as SYSDBA 
or
SVRMGR> connect internal
SQL/SVRMGR> startup

  ORA-12709: error while loading create database character set
      Cause: This is an internal error.
     Action: Contact Oracle Customer Support.

You have confirmed that your ORACLE_HOME and ORACLE_SID are set correctly for 
this instance.

No changes have been made to the database prior to shutdown.,

 

Changes

 

Cause

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