ORA-12709: WHILE STARTING THE DATABASE
(Doc ID 1076156.6)
Last updated on DECEMBER 11, 2023
Applies to:
Oracle Database - Enterprise Edition - Version 8.0.3.0 to 9.0.1.0 [Release 8.0.3 to 9.0.1]Oracle Database - Enterprise Edition - Version 12.1.0.2 to 12.1.0.2 [Release 12.1]
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine) - Version N/A and later
Information in this document applies to any platform.
Symptoms
Problem Description:
====================
You are trying to start your instance via SQLPLUS or Server Manager when you encounter the
following error:
SQL> connect / as SYSDBA
or
SVRMGR> connect internal
SQL/SVRMGR> startup
ORA-12709: error while loading create database character set
Cause: This is an internal error.
Action: Contact Oracle Customer Support.
You have confirmed that your ORACLE_HOME and ORACLE_SID are set correctly for
this instance.
No changes have been made to the database prior to shutdown.,
Changes
Cause
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